1. Information we collect
We collect account details such as email address, workspace settings, QR destinations, campaign labels, billing identifiers, and support messages. Stripe handles full payment-card details, which ChurnsQR does not store.
2. Scan analytics
For dynamic QR scans, we may process time, approximate country, region and city supplied by hosting infrastructure, user-agent-derived device, operating system and browser, referrer, and a rotating keyed hash used to estimate unique scans.
We do not intentionally retain full IP addresses, precise GPS coordinates, or redirect tracking cookies. Detailed scan events are retained for up to 90 days. Aggregated lifetime counts may be retained while the QR and account remain active.
3. Why we use information
- Provide redirects, analytics, billing, support, and account security.
- Detect bots, abuse, unsafe links, fraud, disputes, and service failures.
- Meet legal obligations and improve product reliability.
4. Processors and transfers
We use service providers such as Vercel for hosting, Supabase for authentication and database services, Stripe for payments, Resend for service email, and Google Web Risk for URL safety checks when configured. Their processing is governed by their respective terms and privacy practices.
5. Your choices
You may request access, correction, export, or deletion of personal account data, subject to legal and security retention needs. Contact the support address shown on this site.
6. Security and changes
We use access controls, encrypted transport, signed payment webhooks, row-level database policies, and audited destination history. No system is perfectly secure. Material policy changes will be posted with a revised effective date.
7. Contact
Send privacy questions to support@churnsqr.com. Replace this draft address and obtain qualified legal review before public commercial launch.